Subscribe to peace of mind and operational certainty

Tired of waiting, uncertainty, and reactive support? Choose a subscription that gives you fast access to an experienced team, regular technical support, and peace of mind in your daily e-commerce work.

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How does it work and who benefits?
How does it work and who benefits?

A subscription is for companies that take e-commerce seriously and don’t want to wait until something breaks to ask for help. Instead, you get us on call, on board, and ready to act. Not just support, but real collaboration: advice, quick responses, hands-on fixes, and steady development alongside your team. If you need an SLA, regular check-ins, or just want to know someone competent will pick up the phone – this is your safety net.

What do you gain from a subscription?

Priority support – no waiting for free slots

Regular contact with our team – including Q&A calls

Reduced labor costs – the larger the package, the cheaper the hour

Ability to consult technical decisions on an ongoing basis

Cost stability – no more unexpected expenses

Baby Weaver

€490 /mo

Standard Weaver

€790 /mo

Golden Weaver

€990 /mo

Number of man-hours

8

16

24

Hourly rate

€60

€50

€40

Access to help desk
Issue reaction times
Response

24h

16h

8h

Workaround

72h

48h

24h

Repair

120h

72h

48h

Max. monthly no. of issues to report

3

5

7

Open GitHub issues resolutions

0

1 included

2 included

Early access to CW Online Academy
Discount for other services

10%

20%

30%

Exclusive Slack channel
Developer training

1-day included

2-day included

FAQ

Yes. You can change your plan to a higher or lower one at any time. Just let us know one month in advance.

No. Unused hours expire, but you can use them to the fullest for various activities: support, Q&A, consultations, reviews.

Yes. Within the hours, we provide both consulting and specific development tasks. The scope of work is determined individually.

Yes. There is a one-month notice period. There are no catches or long-term commitments.

It all depends on the plan – from regular calls, through helpdesk support, to a dedicated Slack channel in the Golden plan. We always respond quickly and to the point.

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How to get started?

You don't have to choose anything right away. Just reach out to us – tell us what you're facing and what you need. Together we'll select the collaboration model that best fits the scale and pace of your project.